Host to the busiest air route in the world, between Sapporo and Tokyo’s Haneda, New Chitose Airport offers access to the Sapporo metro area and Hokkaido island as a whole. A rapidly growing airport, including a spacious new International Terminal, the New Chitose Airport is Japan’s largest airport in terms of area.
Since everyone has different budgets, goals, needs and expectations for their trips to Japan, we will lay out the various options available for those coming into Japan through Narita to stay online during their time in Japan. There are various Pocket Wifi and Sim Card options available, as well as rental phones, but we've done the research for you to make it simple!
What you'll find in this guide:
- Do I even need to arrange wifi in Japan?
- What features do I need when looking at the options?
- Strengths and Weaknesses of Pocket Wifi Rentals
- Strengths and Weaknesses of Sim Cards Rentals
- A Note about “Unlimited” Data Plans
- A Note about Rental Phones / “How can I call my family?”
- Comparison of your wireless options at Narita Airport
- Where can I pick up my wireless devices at Narita?
Do I need to Arrange Wifi in Japan?
Contrary to the expectation of Japan being super high-tech, there’s surprisingly little easily-accessible, secure and easy-to-use wifi in Japan! The number of cafes and stations that are now offering it is increasing, but you generally have to download an app, agree to some Terms of Service in Japanese, buy something to gain access to the network, or the range is very limited or data slow. The convenience and safety of having your own private network that you carry around with you wherever you go more than pays for itself!
What Features do I need When Looking at Wifi Options?
All of the research and searching can be stressful. But the main features to look for when comparing plans or options are:
- Data Limits - Do you mind a slow connection, or do you want to be on the fast track the whole time you’re here? There are a wide variety of options available. In most pocket wifi plans, once you’ve exceeded the stated data allowance, you’ll be “throttled”, which means that your data speed will drop from LTE-speed to 3G-speed, which is drastically slower. For most sim card plans, once you’ve exceeded the data allowance, the plan is completed and you’re “stuck”.
- Pickup and Delivery - Can the unit be delivered to your arrival hotel/AirBNB or airport, or is there only one place it can be picked up?
- Coverage - Will the network attached to the pocket wifi or sim card provide coverage in the areas you want to travel to? Since Tokyo and Osaka are the major metropolitan areas of the country, every wireless carrier starts by building up their infrastructure in these areas, then branches out.
- Pricing - Be aware of hidden fees, “contract establishment fees”, shipping fees, Data overage fees. Pay-as-you-go-plans may be more expensive per megabyte of data.
Pocket Wifi Router Rentals in Japan - The Good, The Bad and The Ugly
Pros
-More flexible rental lengths than sim cards. Generally with sim cards you can only rent for 7,15,30-day periods, so you may end up paying “more” than you need to.
-Easily connect any device that is equipped with wifi capabilities. It’s just like connecting at home or the office; Just find the network name and type in the password, and you’re good to go.
-Supports multiple devices. Many wifi routers can handle up to 10 simultaneous connections.
-More generous data allowances and higher download speeds.
-Most pocket wifi devices in Japan can broadcast their wireless networks in a sphere of 3-10 meters. You can share a connection with friends even if you aren’t staying in the same hotel room.
-Bring your own devices and keep them all online simultaneously.
-Data allowances range from per-day, per-month to unlimited.
Cons
-Larger than renting a sim card, and will need it’s own charging and cables.
-For lighter individual users, usually sim cards end up being cheaper.
-In many cases they require prior booking.
Sim Card Rentals in Japan - The Good, The Bad and The Ugly
Pros
-No pre-planning required. You can even find them in vending machines nowadays.
-Lightweight and small, so there’s nothing “extra” to carry around.
-For light individual users, basic plans are more affordable than any pocket wifi options.
-In most cases it becomes useless after it’s expiration date and then you can just throw it away.
-Bring your own device and keep it online.
Cons
-Limited options for rental lengths, such as 7,15,30-day rentals.
-Compatibility errors abound between certain networks and devices. You’ll really need to do your homework to make sure everything will work correctly.
-Set up isn’t very simple, and requires changing carrier profiles and settings.
-Tethering multiple devices to one phone is an option in most cases, but this causes extra strain on the host device’s battery, and data speeds are slowed down further. Sometimes if the tethering mode “sleeps”, both the host and the client devices will need to reset their network settings.
-So many options available that it may be hard to choose.
A Note About “Unlimited” Data Plans
Many carriers claims to offer “unlimited” data plans. This can mean one of two things.
- You will never run out of data, so you’ll never be stranded. This is true of every pocket wifi plan, but most of them have LTE-speed data allowances. When the states data limit is exceeded, the user is slowed down to 3G speeds, which are significantly slower.
- There is truly unlimited LTE-speed data allowance. This is not very common yet in Japan.
Option Number 2 is still not very common, and it’s very important that you confirm with your rental provider if there are any LTE-speed data limit cutoffs!
A Note About Rental Phones
Rental phones used to be a much more viable option for travelers coming to Japan. But in recent years, there are a few reasons they aren’t so useful anymore.
Nowadays most travelers prefer to have their own customized mobile phones and tablets, with their own music, movies, settings and features accessible at any time. Rental phones don’t provide this luxury, and are often confusing to learn how to handle.
Additionally, after a massive streak of scams run by groups who rented mobile phones, the Japanese police have really made the whole rental process much more stringent. Now, renters need to provide a lot more personal details, as well as identification so the government can trace them if they’re running scams! This hassle and the associated administration costs have made rental phones much more costly than the options mentioned above.
“How can I call my family?”
There are various smartphone/tablet apps now available for making phone calls which require no “minutes”, long-distance charges or annoying calls into customer service. Apps such as Skype, LINE, Facetime, Google Hangouts and Facebook all offer videochat or phone calling options. In fact in Japan, most young people use LINE as their phone service now to avoid all the complex charges of calling other carriers or calling after-hours!
I’ve lived in Japan for a long time now, and I primarily communicate with my family overseas using these apps and rarely have issues. And the best part is that they’re all free.
Comparison of Your Wireless Options at New Chitose Airport (CTS)
We’ve arranged two different charts based on the most common types of clients we serve. One chart is for high-data consumption, and one is for more moderate data consumption. This way we can combine both sim cards and pocket wifi devices into one chart.
Heavy Data Users Picking up at New Chitose Airport:
7-day rental
| Company | Plan Name | Max Download Speed | Data Allowance before "Throttling" | Number of Device Connections | Battery Life | KIX Office Hours | Price | Deposit Required? |
| eConnect | Pocket Wifi | 75 Mbps | 1GB / day | 10 | 8hrs | 9:00AM-17:00PM |
6,717 yen or $59.99 |
No |
| Sakura | SIM | (Depends on your phone) | 1.4GB/Day | 1 | (Same as Phone) | 9:00AM- 17:00PM |
8517yen or $73.52 USD |
No |
| JapanWifiBuddy | Diamond Pocket Wifi | 187.5 Mbps | Truly Unlimited | 8 | 14 hrs w/ free backup battery |
Free: 9:00AM-17:00PM Extended: 7:00AM- 7:00PM |
6,380 yen or $56.99 USD |
No |
| Telecom Square | Pocket Wifi | 187.5 Mbps | 10GB / 3-day-period | 10 | 12 hrs | 7:00AM- 20:00PM |
10,584 yen or $94.47 USD |
No |
| Ninja Wifi | Pocket Wifi | 187.5 Mbps | 10GB / 3-day-period | 10 | 9 hrs | 7:00AM- 20:00PM |
6804 yen or $62.05 USD |
No |
Moderate Data Users Picking up at New Chitose Airport
| Company | Plan Name | Max Download Speed | Data Allowance before "Throttling" | Number of Device Connections | Battery Life | KIX Office Hours | Price | Deposit Required? |
| eConnect | Pocket Wifi | 56 Mbps | 1GB / day | 10 | 8hrs | 9:00AM-17:00PM |
6,717 yen or $59.99 |
No |
| Sakura | SIM | (Depends on your phone) | 1.4GB/Day | 1 | (Same as Phone) | 9:00AM-17:00PM |
8517yen or $73.52 USD |
No |
| JapanWifiBuddy | Pocket Wifi | 220 Mbps | 10GB / 3-day-period | 8 | 14 hrs w/ free backup battery |
Free: 9:00AM-17:00PM Extended: 7:00AM- 7:00PM |
4918 yen or $43.99 |
No |
| Telecom Square | Pocket Wifi | 187.5 Mbps | 10GB / 3-day-period | 10 | 12 hrs | 7:00AM- 20:00PM |
10,584 yen or $94.47 USD |
No |
| Ninja Wifi | Pocket Wifi | 187.5 Mbps | 10GB / 3-day-period | 10 | 9 hrs | 7:00AM- 20:00PM |
6804 yen or $62.05 USD |
No |
| WIFI-HIRE | Pocket Wifi | 187.5 Mbps | 7GB / Month | 5 | 9 hrs | 7:00AM- 20:00PM |
6660 yen or $60.76 USD |
No |
As you can see from the comparison tables above, we’ve done our best at JapanWifiBuddy to provide the most powerful models for prices that the competition just can’t match. We’ve served thousands of travelers to Japan so far, and we’re looking forward to serving you soon!
Where Can I Pick Up My WifiBuddy at New Chitose Airport?
We offer pickup at two locations in New Chitose Airport. The Post Office handles our free 5-day shipments with standard office hours, but for those requesting more rapid shipping or extended hours, we've partnered with another shipping partner. Please see the details in the maps below!
Other bonuses that we offer:
-Free backup battery with every order
-Free 5-day-shipping to your hotel, AirBNB, or arrival airport.
-Unbeatable long-term pricing
-Unbeatable group discount pricing
-On-site chat available with English speaking customer service reps
-Free return shipping envelope included in every package, so you can drop your WifiBuddy off for return at the mailbox right before getting back on your plane home!
Looking forward to serving you soon!
The JapanWifiBuddy Team
