Japan WifiBuddy Pocket Wifi Reviews

Read what our customers have to say about our service!

Country
WifiBuddy

ANNA V.
San Jose, California

Diamond WifiBuddy

WiFi Buddy rental in Japan
Easy & convenient rental/return process. Good/stable connection, reasonable pricing.
17 October 2018

MICHAEL B.
Mount Eliza, Victoria

Diamond WifiBuddy

Works on Land and close to land on a Cruise
Would be nice if it worked in Busan Korea too as most of the cruise ships go there as well, bit I understand it's a different country and different networks. I noted it was more available, more reliable and a lot faster than the ships wifi
17 October 2018

DON L.
Singapore, Central Singapore Community Development Council

Diamond WifiBuddy

Great Battery Life, Great Speeds, Great Reliability and Great Price!
Diamond WiFi Buddy will be my only choice everytime I visit Japan, had an amazing experience with it. Only lost service for about 5 minutes when I used it over the course of 8 days (14 Hours average usage per day)
17 October 2018

Jun L.
Kuala Lumpur, Kuala Lumpur

Diamond WifiBuddy

Japan wifibuddy portable wifi
Good portable wifi and good customer service with great support. Thumbs up
17 October 2018

ILARIA M.
Arogno, Ticino

Diamond WifiBuddy

Great service and price!
Great service and price!
16 October 2018

RAHUL V.
Telford, Telford and Wrekin

Diamond WifiBuddy

Made organizing, while out and about, easy!
Brilliant bit of tech. Made our life easy. Never worried about internet once in the time we were there
16 October 2018

PATRICK M.
Edmonton, Alberta

Diamond WifiBuddy

Great
Fantastic product for reliable wifi to travel Japan with
16 October 2018

BRITTANY M.
Boulder, Colorado

Diamond WifiBuddy

Great experience! Affordable and works! Definitely recommend!
I rented the diamond WifiBuddy from 9/29-10/12. It was mailed directly to my hotel and it was given to me by staff the moment I checked in. It included clear instructions, a portable battery to charge it on the go, and a return envelope. We never had issues with WiFi access. It worked perfectly. Only had two times where it was connected but no access. All I had to do was restart the device and it worked fine again. Battery lasted early morning until about 5pm. Then we would just connect it to the provided portable battery. They also email you to let you know when it has been shipped. It's also one of the most affordable options available.
16 October 2018

DENNIS C.
Kamloops, British Columbia

Diamond WifiBuddy

The device worked perfectly and
The device worked perfectly and made trip much more enjoyable Have recommended it to several people currently traveling in japan
15 October 2018

LISA W.
Utah

Diamond WifiBuddy

WiFi unit while in Tokyo
Was awesome! Except would only intermittently hold a charge for the entire day. Otherwise it was a great internet connection to have while on the go.
14 October 2018

RONALD S.
Lake Worth, Florida

Diamond WifiBuddy

Best way to stay connected
Having the Japan WiFi Buddy hotspot made internet access a breeze. Being able to carry your internet connection with you is the ultimate in connectivity. Having the ability to get directions, finding restaurants and hotels, and looking up Japan Rail and other transportation schedules made traveling easy. When traveling in Japan this is a must. Besides all of the advantages afforded by having a WiFi hotspot, the team that supports you is superb.
14 October 2018

REBECCA M.
Brisbane, Queensland

Diamond WifiBuddy

Prompt, efficient service
This is my second time to use WifiBuddy and again, it was fantastic. The device was waiting at our hotel in Tokyo when we arrived, easy to use, and never let us down. We were a family of 5 and used it constantly. The extra battery pack came in handy on our long days travelling. I also really appreciated the service from the company - when I had questions before leaving Australia, they were always ready to help with immediate responses online/via email. Very impressed! Highly recommended.
13 October 2018

FAUSIA M.
Houston, Texas

Diamond WifiBuddy

Fantastic Service
Very easy to use! Couldn't have survived 6 weeks in Japan without it - an absolute lifesaver.
12 October 2018

DEVIN F.
Lindon, Utah

Diamond WifiBuddy

Easy to use
Was very easy to pickup, setup, and send back. The service worked great as well. We had high speeds and plenty of bandwidth - enough for me, my wife, and son to all be doing our own thing. Highly recommend!
12 October 2018

MATTHEW R.
Sheffield, Sheffield

Diamond WifiBuddy

Great product and service
Absolutely nothing to complain about, just worked great.
11 October 2018

KAORU B.
Edmonds, Washington

Silver WifiBuddy

excellent device and service.
Hope you received your pocket Wi-Fi back in good condition. Thank you for your excellent device and customer service. Wi-Fi worked very well for me. I'll use your service next time when I visit Japan!!
11 October 2018

KEVIN C.
Hastings, Michigan

Diamond WifiBuddy

Simple to use, great wifi, great connection
What more is there to say? Delivered to hotel, simple instructions, and my wife and I were up and running for the week. Would use again!
11 October 2018

STEFANIE B.
Carseldine, Queensland

Diamond WifiBuddy

Wifi buddy
Fantastic! Easy to use and worked well everywhere.
10 October 2018

RAEWYN K.
Lower Hutt, Wellington

Diamond WifiBuddy

Excellent service & price.
Easy process from airport pick up to posting in mail box. Clear instructions, always had a wifi even on Koyasan and in Typoon weather. Will use again if in Japan. Recommend highly.
10 October 2018

KELSEY E.
Glendale, California

Silver WifiBuddy

Super convenient and worth it!
We stayed in Japan for 10 days and used the Wifi buddy throughout our trip. It kept its charge very well and the wifi never got too slow. Easy to pick-up and return. Very impressed with the service!
10 October 2018

GILAD S.
Kiryat Ono, Tel Aviv

Platinum WifiBuddy

Process was alright, but the
Process was alright, but the device didn't always connect, even in urban areas.
10 October 2018

VERA M.
Werribee, Victoria

Silver WifiBuddy

Vera magila
Great WiFi for my Japan trip! Thankyou!
09 October 2018

CARMEN Y.
Silver Spring, Maryland

Diamond WifiBuddy

Great customer service
Very responsive and easy to communicate with. The wifis worked great and was reasonably priced. Appreciate that they even provided an external battery for charging on-the-go.
09 October 2018

TIFFIANY T.
San Diego, California

Diamond WifiBuddy

Diamond wifi buddy
Will definitely use this company again when I travel back to japan. Easy to use and worked the whole time! Thank you so much!
06 October 2018

EDMUND B.
Vancouver, British Columbia

Diamond WifiBuddy

Excellent service, reliable product
Great cost compared to some of the competition. Outstanding customer service. Excellent speeds across Japan. I used mine in Tokyo, Osaka, Kyoto, Nara, Ise and up in Koya. Always greats speeds and strong connection, including on the train moving between cities. Would highly recommend using this company/product. I will definitely use them again next time I travel to Japan.
06 October 2018

Edwin W.
Christchurch, Canterbury

Diamond WifiBuddy

Rock Solid, Hassle-Free
Rented the Diamond WifiBuddy for my first time trip to Japan. Never had a single issue. Awesome speeds and long battery life. Definitely will rent again from JapanWifiBuddy if I visit Japan again! Highly recommend Japan WifiBuddy!
06 October 2018

JENNIFER T.
Bohle, Queensland

Diamond WifiBuddy

Great service
Machines worked well, were easy to operate. Will recommend
04 October 2018

ANIL O.
Tallahassee, Florida

Platinum WifiBuddy

Excellent
Excellent
04 October 2018

MICHAEL P.
Los Angeles, California

Diamond WifiBuddy

A+++ Service! A MUST use company!
This was my third time using Japan WiFi Buddy, and I can’t say enough about them. Convenient, reliable, friendly, you name it! The actual WiFi service is also impeccable, even in remote areas of the country (I traveled beyond the major cities and experienced better service than the hotels I stayed at). Thank you for your amazing product and service! I’ll be renting from you guys again, Mike P.
04 October 2018

HAYLEIGH G.

Diamond WifiBuddy

Good WiFi buddy!
Reliable WiFi buddy. Battery life could be a bit better. Overall a good WiFi device!
03 October 2018