Japan WifiBuddy Pocket Wifi Reviews

Read what our customers have to say about our service!

Country
WifiBuddy
Sim Cards

Diamond WifiBuddy

Great way to stay connected to wifi in Japan
My only complaint is that the device itself had a short battery life, but the extra battery that was included was helpful
EMILY L.
Northport, New York
23 August 2019
Diamond WifiBuddy

Very good!
It was convenient and easy to take it back. I was happy to rent from Diamond WifiBuddy.
YUKIKO O.
Pittsburgh, Pennsylvania
22 August 2019
Diamond WifiBuddy

Everything received and worked as
Everything received and worked as expected. Battery life for the pocket WiFi was a little disappointing as some days I got as little as 4 hours before having to plug in to a backup battery.
HERBERT L.
Irvin, California
22 August 2019
Diamond WifiBuddy

30 days diamond pocket Wi-Fi
It was a nice experience, I had good signal and speeds almost all the time. The only thing that could have been better is the devices battery, sometimes it would show as charged and after 30 mins it would run out of battery. But since I had a power bank it was fine.
TIAGO M.
Batalha, Leiria
21 August 2019
Diamond WifiBuddy

Easy, fast and convenient
This was my first time using a pocket wifi system, and it was a BREEZE! Japan Wifi Buddy give you everything you need for a fast connevtion, and supported seven people very well on a two week trip.
JUSTIN D.
Toronto, Ontario
21 August 2019
Diamond WifiBuddy

Excellent!
Was in Japan for 3 weeks with a group of friends, and it worked great as a proxy for phone services. Would definitely use again if I take another large trip to JP.
KEVIN C.
Spokane, Washington
20 August 2019
Diamond WifiBuddy

Great Service
Overall the WifiBuddy had service everywhere I went and was exactly as promised, the only exception was the battery life. I used hotel WiFi in the morning and night, but around 13:00 the WifiBuddy would die every day. I had brought my own very large battery charging pack, so no worry. Plus, they included a small backup battery too.
MATTHEW E.
Sikeston, Missouri
18 August 2019
Diamond WifiBuddy

Overall very good
Sometimes there was weak connection, but most of the time it functioned well.
KRISTINA S.
Shibuya, Tokyo
18 August 2019
Diamond WifiBuddy

Absolutely no problems, saved us
Absolutely no problems, saved us a bunch when the hotel’s WiFi had no signal
BRIANA B.
Herndon, Virginia
16 August 2019
Diamond WifiBuddy

Fantastic
Was extremely happy with the pocket Wifi, and their customer service was excellent. Will definitely use them again.
LINDA D.
Coquitlam, British Columbia
16 August 2019
Diamond WifiBuddy

Phenomenal & Easy!
We used the WiFi Buddy for a 8-day trip to Japan and it worked perfectly! The service online was terrific and fast. All we had to do was order it and pick it up at the post office in the airport. Returning it was also extremely easy as the original package came with an already labeled return package. I would highly recommend this service and will definitely use it again!
MALLORIE S.
Baltimore, Maryland
16 August 2019
Diamond WifiBuddy

Convenient Airport Pick-up & Use
Ordered online and picked up at Narita Airport. Easy to follow instructions on where the pick-up location was and all we needed to show was the shipping slip which was included in the email. It came charged and ready to use. Worked wonderfully throughout the entire trip, even in remote parts of Hokkaido. Slipped everything in the prepaid envelope at the airport and dropped it off right before going through security. Would highly recommend.
KARI B.
Glendora, California
16 August 2019
Diamond WifiBuddy

It was great
It was great
MATHEUS C.
Liberdade, Sao Paulo
13 August 2019
Diamond WifiBuddy

Quick and easy rental process
Not only was the process quick and easy, but Japan Wifi Buddy's included instructions were easy to understand and helpful. Would recommend to anyone visiting japan
CEASAR E.
Los Angeles, California
13 August 2019
Diamond WifiBuddy

Overall it was great and
Overall it was great and we had internet access everywhere we went. The device got quite hot and the battery required occasional recharging.
KACY M.
San Diego, California
12 August 2019
Diamond WifiBuddy

Great service! Would definitely recommend/
Great service! Would definitely recommend/ use it again
TYLER L.
Burnaby, British Columbia
12 August 2019
Diamond WifiBuddy

Highly recommended
The whole process was very easy and simple. Picked up at the airport without a problem. Super fast internet pretty much wherever we were; even on the shinkansen! Returning it was really simple as well, they give you a return envelope. Never had a problem with the device, it just needed to be turned off and given a rest every now again due to the hot weather. The internet was never throttled at any point as well. Would definitely be using again when I return to Japan.
JULIAN R.
Sydney, New South Wales
10 August 2019
Diamond WifiBuddy

Awesome
Absolutely awesome service. Friendly contact to define all the needed informations. The wifi Buddy was delivered to our first hotel with a powerbank and an envelope to drop it off at the airport post office. There wasn't a single time that it wouldn't work or would run out of battery due to the additional loading with the powerbank :-). We will get it again once we come back to Japan! Thanks for the great service
RICARDA S.
Vienna, Vienna
09 August 2019
Diamond WifiBuddy

Works as expected
It all went smooth, picked up the wifi at the airport, dropped it at the other airport. Could not have a better service.
ABDUL M.
Tallinn, Harjumaa
09 August 2019
Diamond WifiBuddy

Preferred
This is the second time I've used Japan Wifi Buddy. Will use you next time too!
SUE R.
Phoenix, Arizona
09 August 2019
Diamond WifiBuddy

Great travel buddy! Highly recommend!
We loved our WifiBuddy! My husband and I picked ours up from the Post Office at the airport. Our buddy came with a an external battery, which was very useful. We set it up before leaving the airport. All we did was turn it on and connect to it from our phones. We had a 3 week trip, my first time, so having internet access was important to know how to get around, help translate, get in touch with our friends/family, etc. The Internet quality was great and very fast. Returning the WiFi Buddy was super easy at the Post Office in the airport! I would definitely use this product again!
Isela J.
San Jose, California
07 August 2019
Diamond WifiBuddy

WiFi rental
The process was seamless! My WiFi was waiting for me when I arrived and worked flawlessly!
DANIEL H.
Garwood, New Jersey
06 August 2019
Diamond WifiBuddy

Wifi was great!! So useful
Wifi was great!! So useful and such a great price! Highly recommend!
EVAN R.
Sydney, New South Wales
06 August 2019
Diamond WifiBuddy

Japan WiFi Buddy always comes through
4th time using them, will use again!
ALAN S.
Santa Monica, California
04 August 2019
Diamond WifiBuddy

Fast and reliable
I used the Diamond WifiBuddy for the better part of a year, and found the service consistent and reliable. The team also do a great job at ensuring delivery if you can't collect at the airport (they'll pick your nearest post office and send you a detailed map). Will definitely use again.
VICKRUM L.
Burnham, Buckinghamshire
04 August 2019
Diamond WifiBuddy

Fine when it was working
When the wifi was working the signal was great, but it would often shut off- even if the battery was fine. We repeatedly had to restart it because it would disconnect from our phones.
AMANDA S.
Farmington, Utah
02 August 2019
Diamond WifiBuddy

AMAZING!
Great service
BISMA K.
Phoenix, Arizona
01 August 2019
Diamond WifiBuddy

8 days rent
we rented one for 8 days and worked perfectly most of the time except in the subway which was expected. recommend it.
BRIAN-RENÉ O.
Châteauguay-centre, Quebec
01 August 2019
Diamond WifiBuddy

Always has a great connection
This was my 3rd time renting a pocket wifi from this company, the speed is always great and I've never run into connection issues anywhere in japan. Would highly recommend!
JUSTIN T.
Washington
01 August 2019
Diamond WifiBuddy

Excellent service and battery life.
Excellent service and battery life. Got through the entire day with the spare battery they provided!
ANTHONY S.
Columbia, Maryland
01 August 2019