Japan WifiBuddy Pocket Wifi Reviews

Read what our customers have to say about our service!

Country
WifiBuddy

Diamond WifiBuddy

Very good to have
We used it all the time on our trips, excursions and every where. It did restart a bit too often for us... ;-)
HILDE A.
Bergen, Hordaland
24 June 2019
Diamond WifiBuddy

Well Worth It!
Generally worked well everywhere, with only a few isolated spots with poor service. With starting early each day and using extensively, generally needed to plug into portable charger around 3 each afternoon. Would use it again.
CHARLES L.
Hopkins, Minnesota
23 June 2019
Diamond WifiBuddy

Second time we have used this service
Highly recommend this as an option when you are a tourist in Japan. When we checked into our hotel, this package was already waiting for us - superb service! The instructions on how to send the device back was so simple - too easy!
CAMERON N.
Brighton, Victoria
23 June 2019
Diamond WifiBuddy

Excellent
Worked perfectly, great connection throughout Tokyo, Hakone, Kyoto, and Osaka.
MICHAEL A.
Indianapolis, Indiana
23 June 2019
Diamond WifiBuddy

Great!
Instructions to receive and send back the pocket wifi were clear. Got what I paid for.
JIMMY H.
Edmonton, Alberta
21 June 2019
Diamond WifiBuddy

Really great service. Pocket wifi
Really great service. Pocket wifi was easy to use. Highly recommend
TIMOTHY X.
Phoenix, Arizona
21 June 2019
Diamond WifiBuddy

Excellent coverage. Worked perfectly my
Excellent coverage. Worked perfectly my entire two weeks in Japan.
MATTHEW L.
Minneapolis, Minnesota
21 June 2019
Diamond WifiBuddy

Works great!
Very convenient, can run 2 people streaming videos or gaming. Good coverage in tokyo and osaka. Lasts about 5-6 hours with heavy use.
JOSIAH S.
Coorparoo, Queensland
21 June 2019
Diamond WifiBuddy

Easy and efficient!
Everything came as stated. The item was ready for me at my Hotel when I arrived. Easy to use with no issues along the way! Thank you for a great, easy product and process. It was my first trip to Japan and this was perfect!
LISA P.
Norco, California
21 June 2019
Diamond WifiBuddy

Splendid
No problems at all. Works like a charm.
MARC D.
Bruges, Flanders
20 June 2019
Diamond WifiBuddy

Ok
Ok
BRYAN B.
Indianapolis, Indiana
20 June 2019
Silver WifiBuddy

Wifi buddy
Having it at my hotel upon arrival was great. It was an indispensable navigational tool (with google maps on my phone) throughout my trip
NANCY H.
Hayward, California
20 June 2019
Diamond WifiBuddy

Great service
We used the Japan WiFi buddy service for two weeks while in japan and it was fantastic. We paid for the faster mifi and I would definitely pick that again. Even with that one we still had spotty WiFi at times. The whole process was just super easy and that helps a lot when you’re traveling across the world
HALEY R.
Cedar Falls, Iowa
19 June 2019
Diamond WifiBuddy

A must for navigating Japan!
The pocket wifi made all the difference on my trip to Japan, Google Maps was far too slow to use without the wifi and with it I was able to navigate with ease around the major cities. The wifi was also powerful enough for video streaming on three mobile phones consecutively.
SAMUEL D.
Suwanee, Georgia
19 June 2019
Diamond WifiBuddy

Easy to use and great
Easy to use and great service!!
BINDU R.
Sebring, Florida
19 June 2019
Diamond WifiBuddy

Great experience
I had to reboot few times but overall a great experience... it made it easy for me to navigate around Japan...
SENTHIL S.
Georgetown, Texas
19 June 2019
Diamond WifiBuddy

It was amazing! The only
It was amazing! The only problem is that my wifibuddy gets very hot!! So i was worried that it might exploted
ANA R.
18 June 2019
Diamond WifiBuddy

Very easy and reliable
The package with all the necessities was in our hotel on arrival. Everything was included - the portable battery (really needed!), two cables - for battery and for device itself, the 2-USB ports cube to plug in for charging and easy to understand instruction on how to use. Everything worked perfect. Returning was also a no-brainer: pre-paid envelope was included, just dropped it our hotel on check out, and they mailed it for us. The speed and coverage were great, we never stayed unconnected during all our trip in three different cities. Thank you!
YULIYA W.
Milwaukee, Wisconsin
18 June 2019
Silver WifiBuddy

Wi-Fi buddy worked a treat
Wi-Fi buddy worked a treat whilst we travelled around Japan -no issues from the moment we collected it... Thanks
MICHELLE A.
Rosebery, New South Wales
15 June 2019
Diamond WifiBuddy

Did its job
Never had any problems with it, and the information taff i very kind
RHEA C.
Calgary, Alberta
15 June 2019
Diamond WifiBuddy

Very easy to use.
Good product. Easy to get and return.
YI H.
State College, Pennsylvania
15 June 2019
Diamond WifiBuddy

Wi Fi Buddy
I was recommended by another friend travelling to Japan, about this service, so I pre ordered my wifi buddy to be delivered to our first Hotel, which happened smoothly. It worked everywhere we travelled and worked out to be an excellent purchase. Thank you
PAMELA D.
Summertown, South Australia
14 June 2019
Diamond WifiBuddy

Did exactly what it needed to
As title says, did exactly what it needed to, had a great battery life and came with a back up battery charger. Would recommend.
RYAN B.
Portland, Oregon
14 June 2019
Diamond WifiBuddy

Work great. Glad we rented.
Work great. Glad we rented.
MELISSA F.
Norman, Oklahoma
14 June 2019
Diamond WifiBuddy

Excellent customer service
The wifi worked perfectly while we were in Japan and the customer service beforehand was excellent. Thank you.
KAREN M.
Barnet, British Columbia
13 June 2019
Diamond WifiBuddy

Worked everywhere!
Second time using Japan WiFi buddy and extremely happy with the service - both with the Jwb team who are on top of everything, reply extremely fast with answers to questions, and of course the internet service. The service from the diamond package performed everywhere I've been to in Japan. Whether I was in the southwest of Fukuoka, or the North of Hokkaido. I got service everywhere in between! If there is any sort of complaint - which is at no fault of the Jwb team - it would be the battery life of the units, and I am being extremely critical now - the units last for the majority of the day, but the Jwb team includes a power bank in the package, so it is not
KEN W.
London, Ontario
13 June 2019
Diamond WifiBuddy

Easy and Reliable
Very easy collection and drop off at airport at Narita Airport without complications, it's ready to use. It worked very fine everywhere in Japan, big or small cities. We didn't have any problems in any city from Tokyo to Hiroshima. The provided charging battery allows you to stay connected the entire day, so no worries. Just remember to charge both everyday.
ALEX T.
13 June 2019
Diamond WifiBuddy

Super Easy & Convenient to Use
This was perfect for our vacation to Japan. So easy to use. We traveled in a group of 4 and it supported everyone's phones throughout the day. The external battery came in handy, too.
MICHELLE F.
Santa Monica, California
13 June 2019
Diamond WifiBuddy

Incredibly Glad we used Wifi Buddy!
Great service, full package with all the equipment you need including leads and back up battery and excellent customer service with a delivery to our motel as we arrived after hours.
KELLIE Y.
Gladesville, New South Wales
12 June 2019
Diamond WifiBuddy

Well worth it
The Wi-Fi Buddy worked like a charm. It was incredibly beneficial to always have that connection to the internet in a new place. We could look up train times, directions, movie times and restaurants on the spot and stay in contact with friends along the way.
HANNAH W.
London, London, City of
11 June 2019