Japan WifiBuddy Pocket Wifi Reviews

Read what our customers have to say about our service!

Country
WifiBuddy

Diamond WifiBuddy

Best device rental ever!
I was so pleased with the Wifi Buddy while I was on holidays in Japan. The device was waiting for me at my hotel which was very handy and helpful. There were clear instructions and I was connected to the device within moments. There was NOTHING difficult about the device at all. I had continuous phone data during my whole trip in Japan. There were two of us continuously connected to the buddy, often using social media apps and playing Pokemon Go, so we were using the data quite a lot. We had our own portable 'brick' battery backup and we were able to charge the buddy on the go. We never had to recharge the buddy battery more than once per day, so it lasted really really well. It was so great and definitely recommend this product to any visiting traveller!!
BRYAN V.
Brisbane, Queensland
19 February 2019
Diamond WifiBuddy

Great service, easy to use product
The entire process was so easy to organise from Australia. It was at our hotel when we arrived with clear instructions. So easy to return at the end of our trip. Will use again and recommend to others. Thanks
SHEREE R.
Mount Annan, New South Wales
19 February 2019
Diamond WifiBuddy

Connectivity was great when the
Connectivity was great when the wifibuddy wasn't dead. Usually the battery would only last about half the day and carrying the extra battery charger around along with the USB-C cable in a pocket got tedious quickly.
NICHOLAS L.
Seattle, Washington
16 February 2019
Diamond WifiBuddy

professional, responsive and thorough
when you are traveling, there are so many unknowns. connecting to the internet shouldn’t be one of them. this company makes it so painfully easy that if you are wavering on deciding which company to pick or if you need it at all, rest assured that this is the correct and best option for accessing the internet while traveling in Japan.
ANDREW T.
Seattle, Washington
15 February 2019
Diamond WifiBuddy

Got it sent to our
Got it sent to our hotel. Extremely easy to use. Huge help in a country where google maps are not available offline.
GINA D.
Seattle, Washington
14 February 2019
Diamond WifiBuddy

great little device, and you
great little device, and you guys seemed to be priced well. Good touch on including the post back envelope.
TRICIA G.
13 February 2019
Diamond WifiBuddy

JapanWifiBuddy
Excellent service. The whole process was seamless. Impressed. Many thanks.
ADRIAN W.
Sheffield, Sheffield
13 February 2019
Diamond WifiBuddy

Amazing
It worked perfectly and allowed me to find my way around Japan easily
KEENAN K.
Brunswick, Victoria
12 February 2019
Diamond WifiBuddy

Great
Great
JOSEPH B.
Royal Oak, Michigan
12 February 2019
Diamond WifiBuddy

Lit
Super easy to use and cane with any portable charger which helped so much and a charger with 2 USB ports
JENNIFER L.
Newtown, New South Wales
12 February 2019
Diamond WifiBuddy

The best service ever!
This is now my second time using Japan WifiBuddy, and it's absolutely the best service I could ask for when visiting Japan. It supplied internet for me and my friends throughout the trip, without any interruptions in service. Truly a life saver, and the staff is great with customer service! I recommend this to anyone visiting Japan, hands-down.
ROBERT C.
Whittier, California
12 February 2019
Diamond WifiBuddy

Wifi
Very useful, couldn’t have survived without it
GEORGE O.
Royal Leamington Spa, England
10 February 2019
Diamond WifiBuddy

Amazing Service
My friend recommended WifiBuddy for my trip to Japan and I'm so glad I rented it. The service is reasonably priced and very easy to use. I was able to use my phone in Japan just like I do at home. When I had to extend my stay, I was able to chat online with WifiBuddy and they extended my contract in minutes. Very highly recommended!
MICHELLE D.
Toronto, Ontario
03 February 2019
Diamond WifiBuddy

Almost 100% up time with great speeds
Everything worked as expected with the Japan WifiBuddy. Pick up was as easy as going to the postal area of Haneda Airport and showing my passport and the included documentation. Setup was a breeze and speeds were good between two users and I had very little downtime (sometimes the WiFi would drop momentarily). Never did we notice any substantial drops in coverage even in some pretty remote places. Overall, I would completely recommend the Japan WifiBuddy Diamond package to anyone visiting Japan.
Ryan T.
Ottawa, Ontario
30 January 2019
Diamond WifiBuddy

Portable WiFi Worked Across Many Cities in Japan
Fast internet access with great coverage, even in more rural areas. Worked in both Kanto and Kansai regions (Tokyo, Osaka, Kyoto, Mt. Fuji, Nara and Nikko). Convenient pickup from Narita Airport and hassle-free return!
NIKKO E.
Santa Clara, California
28 January 2019
Diamond WifiBuddy

Fantastic
The Diamond WifiBuddy worked fantastic! Having fast and reliable internet access made navigating the city a breeze. Would definitely use your service again on future trips.
STEPHEN C.
Elk Grove, California
28 January 2019
Diamond WifiBuddy

Modem worked well, but battery
Modem worked well, but battery did not last the whole day.
SARAH D.
Camberwell, Victoria
26 January 2019
Silver WifiBuddy

Great! Would recommend.
Very convenient and easy to use. Picking it up in the airport was nice and easy. Mailing it back was nice and straight forward as well. Great experience, would recommend!
DENNIS B.
San Francisco, California
26 January 2019
Diamond WifiBuddy

Excellent wifi and customer service
Wifi Buddy was excellent for our 2 week trip to Japan. We used the wifi in Toyko, Takayama, Hiroshima & Kyoto and on trains in between. No issues whatsoever. Pickup from airport and drop off in postbox was easy and wifi came with clear instructions on how to set up. Kept the teenage kids happy with the fast speed. Email queries beforehand were promptly answered and really happy with the service. Thank you
CARMEL R.
Perth, Western Australia
23 January 2019
Diamond WifiBuddy

Japan Wifi Buddy great choice
Thank you for the very efficient service and easy operation. The Diamond Wifibuddy was perfect for our needs while we were in Japan. We really appreciated the opportunity to take advantage of you special offer too. Thank you.
Rod L.
Buderim, Queensland
23 January 2019
Diamond WifiBuddy

Great tool and super useful.
We had the Diamond WifiBuddy for a little under three weeks and we used it all the time. Pocket charger was useful as we had the WifiBuddy on pretty much all the time, and I could use it to charge my phone too.
JONATHAN G.
Auckland, Auckland
23 January 2019
Diamond WifiBuddy

Easy & Super Helpful
Getting and returning the unit during my trip was super simple. The wifi unit itself worked great, came with clear instructions, and a handy backup battery. Highly recommended for international visitors!
AUSTIN H.
Florence, Massachusetts
22 January 2019
Diamond WifiBuddy

Diamond WifiBuddy
Does get slow when in a congested area, but otherwise excellent service.
EDWARD L.
Brooklyn, New York
22 January 2019
Diamond WifiBuddy

Japan WiFi buddy
Great service, great peace of mind. Very worth the money and would use the service again.
SAMUEL I.
New York, New York
19 January 2019
Diamond WifiBuddy

Great device- Diamond WifiBuddy
We ordered this device during a sale. The portable wifi worked well for our travels. There was three of us and none of us had any problems connecting or using the wifi. We traveled to Tokyo-Osaka-Kyoto-Nara-Kobe and never lost connection. The wifi did get warm but we made sure to leave it out for a bit to avoid overheating it. All-in-all it was a great experience to rent, use, and return the device. Will definitely choose Japan WifiBuddy again.
CHRISTIAN M.
Dallas, Texas
19 January 2019
Diamond WifiBuddy

Speed was fast even in
Speed was fast even in secluded areas. Return process was smooth. Would use the next time Im in Japan.
QUANG V.
Santa Monica, California
17 January 2019
Diamond WifiBuddy

Simple, convenient, good value
Super simple from start to finish and great value. Coverage was never an issue, even in the non-touristy spots.
PETER K.
Wyong, New South Wales
17 January 2019
Diamond WifiBuddy

Japan Wi Fi Buddy
Amazing idea - great coverage and easy to use - highly recommend
STEPHEN W.
The Heart, Victoria
16 January 2019
Diamond WifiBuddy

Amazing Connection throughout Japan
Only my second time traveling to Japan. First time using a Wifi Buddy. Surprised how strong the connection was even through the subway. Will definitely get it again next time. Highly recommended.
CALVIN C.
Monterey Park, California
15 January 2019
Diamond WifiBuddy

Diamond wifi
The service had been great, arrived at the hotel and the WiFi is there. More than enough for us to use.
EDITHA T.
Pendle Hills, New South Wales
15 January 2019