Japan WifiBuddy Pocket Wifi Reviews

Read what our customers have to say about our service!

Country
WifiBuddy

Diamond WifiBuddy

reliable wifi
reliable wifi
DOMINIQUE B.
Fontana, California
15 December 2018
Diamond WifiBuddy

Excellent service
Easy airport pickup and great communication from the company. Second time using Japan WifiBuddy, and would use it again!
ANNE R.
Ottawa, Ontario
15 December 2018
Silver WifiBuddy

Wifi Buddy - Excellent
I rented the silver package for my partner who was on duty in Tokyo for 3 weeks. I must say it was the best decision and the service was excellent. We were able to keep in touch throughout even when they went to Kobe. Would recommend it anyone traveling to Japan for longer than 4 days.
RACHAEL N.
Nairobi, Nairobi Province
14 December 2018
Diamond WifiBuddy

Good Job
Everything worked well. No hitches. Thank you for the dependable service.
WILLIAM S.
Las Vegas, Nevada
13 December 2018
Diamond WifiBuddy

Need internet access throughout Japan? Look no further.
Excellent communication throughout the entire process from pickup to drop off, JWB provided great customer service. There was a nationwide outage for Softbank (out of JWB's control) but they were prompt to respond to my e-mail inquiry regarding the downtime. It was easy to pick up and drop off the device and the value for the length of time I needed it was incredible. If you're comparing services and you're looking for high-speed reliable mobile wifi, go with Japan WifiBuddy. I previously used another 3 letter service and while they were good, the price was nearly double or triple. I'll be using Japan WifiBuddy in the future and recommending it to everyone I know that will travel to Japan in the future. Thanks again for the great service!
ADRIAN M.
Anaheim, California
12 December 2018
Diamond WifiBuddy

Couldnt imagine going to japan
Couldnt imagine going to japan without this. Great price too.
MATTHEW C.
Milton, Massachusetts
11 December 2018
Diamond WifiBuddy

Amazing (:
We got two diamond wifi buddy's and it worked great. Never an issue, if one ran out we would just use our other one and we also had the battery back ups just in case
TALEESHA Q.
Caulfield, Victoria
11 December 2018
Diamond WifiBuddy

Easy to use and super
Easy to use and super reliable. Organised for delivery at hote and returning the device was simple.
ELEAZAR Q.
Adelaide, South Australia
11 December 2018
Diamond WifiBuddy

Reliable Wifi
Had no real concerning issues with the WiFi device, other than making sure it didn't overheat in the pouch. Internet speeds were acceptable throughout the whole duration of renting the device, at all city locations visited.
EUGENE A.
Melbourne, Victoria
11 December 2018
Diamond WifiBuddy

Great service and communication
Service was great. Was kept informed throughout the entire process. Would use again.
BRAD L.
Abbotsford, Victoria
11 December 2018
Diamond WifiBuddy

All good
All good
Robert G.
Saint Louis, Missouri
11 December 2018
Diamond WifiBuddy

Great wifi!
Rarely dropped coverage and only in the remotest areas of Japan within tree cover in Okinawa. The speeds dip in rural Japan but you'll always stay connected. Blazing speeds within major city areas and a must have if you intend to travel Japan!
JASON T.
London, Ontario
07 December 2018
Diamond WifiBuddy

Simple and operational
Excellent service with simple process to connect everywhere
STEPHAN V.
Gloucester, England
06 December 2018
Diamond WifiBuddy

Perfect WiFi
Perfect WiFi
ROB C.
Frankfurt am Main, Hesse
06 December 2018
Diamond WifiBuddy

Awesome
WiFi Buddy worked flawlessly. It was an essential part of the success of the trip
JAMIE D.
San Francisco, California
06 December 2018
Diamond WifiBuddy

Great service and affordable
The wifi we rented did exactly as advertised and the customer service was great too! The only minor problem we had was the pocket wifi tends to disconnect from the internet after a while - we had to "wake" the modem up, and reconnect by pressing the power button. I would definitely use the service again!
RICKY S.
Melbourne, Victoria
06 December 2018
Diamond WifiBuddy

Happy with rental
Worked well. Happy with service. Pick up was a little tricky; would’ve been easier to pick up at arrivals than navigating to departures.
ANDREW H.
Mile End, South Australia
06 December 2018
Diamond WifiBuddy

Great experiences
It worked the entire way. I had a great experience, and even wonder if I could do video live streaming with it!
TAYLOR S.
Seattle, Washington
06 December 2018
Diamond WifiBuddy

Everything well done except...
It would be wonderful if we can return pock wifi in the airport cause on yhe way back to airport from our hotel without wifi it quite un comfortable.
NUNDKANOK T.
Sydney, New South Wales
05 December 2018
Diamond WifiBuddy

Reliable and easy to use
A necessity for my trip to Japan, the wifi was consistently reliable. I always had a fast connection that would last all day. I never had to worry about it, so it let me enjoy my trip as much as possible. Will definitely use again on my next trip.
CHERYL B.
Yountville, California
04 December 2018
Silver WifiBuddy

2 person 2 week trip with Silver
Although the wifi was a bit unresponsive/slow at times, restarting the device generally fixed it. Having wifi throughout the trip was super helpful. Big thanks to Ri for helping with some logistics in shipping the device. This is my second time using this device and it's fully met my expectations both times. Definitely recommend!
CHI C.
Vancouver, British Columbia
01 December 2018
Diamond WifiBuddy

Fantastic Device for Travel
I used the diamond wifi buddy for an 8 day trip in Japan and absolutely loved it! The speeds were great, my only issue was that I would sometimes need to reset the device because it would lose signal, but that was fairly rare (maybe 1 time a day) but for the price it was a fantastic value and made the trip go so well!
ERIC H.
Glendale, California
01 December 2018
Diamond WifiBuddy

Essential Traveling Gear
The device was received at a convenient location in my arriving terminal. Our party of 3 had uninterrupted wifi access throughout our 12 day Japanese adventure. This included some remote locations, trains, autos, subways, hotel rooms, and wandering about the cities. We had several high-capacity batteries (not included) which ensured we never ran out of juice. Device was easy to setup asnd provided fast internet access from our smartphones. I found this service a great value, total cost was less than 10 USD per day.
DAVID A.
Moorpark, California
30 November 2018
Diamond WifiBuddy

Excellent product - Great Service - highly recommend
I recently returned from a great trip to Japan which would have been extremely difficult if it was not for renting a pocket modem from Japan WffiBuddy. Very easy and simple to order with the modem being delivered to my Hotel in Osaka. I then used it for over two weeks of traveling. Signal was always very strong as was the coverage. JapanWifi buddy supply everything right down to a rechargeable extra battery and a fully addressed envelope to return the modem to them. Its easy, reliable and I highly recommend them and the product.
IVER P.
Edgecliff, New South Wales
30 November 2018
Diamond WifiBuddy

Amazing
Couldn’t have gotten through my trip without it. Worked everywhere.
MEG L.
Melbourne, Victoria
29 November 2018
Silver WifiBuddy

Very useful and easy to manage
It is a very good prepared delivery with device, battery and charger and easy to manage with an envelope to send all back. Good product and very professionell service...
MICHEL R.
Egg, Zurich
28 November 2018
Diamond WifiBuddy

Don't think it twice
Just get it, it's a must, absolutely necessary and top not quality. Streaming while over the shinkansen? Not a problem! 110% recommended.
LUIS C.
Ovalle, Coquimbo Region
28 November 2018
Diamond WifiBuddy

Worked perfectly. Could not have
Worked perfectly. Could not have asked for more during the trip
ALEXANDER W.
Redwood City, California
28 November 2018
Diamond WifiBuddy

Reliable and easy
Rented for about 2 weeks and was very reliable and was efficient. The battery lasts maybe 5-6 hours so I loved that they included portable charger along with the portable WiFi. I rented from a company in another country and they do not automatically include portable charger. Thought the price was very fair. The pickup and drop off was very easy and efficient. Would use them again next time I am in Japan.
SERINA M.
Portland, Oregon
28 November 2018
Diamond WifiBuddy

Great Product and Service - small issue
I rented a Diamond WifiBuddy for our group of four travellers. The hotspot worked flawlessly, easily handling four simultaneous streams. Wifi was fast and worked inside many buildings and the subway. Pick-up and drop-off worked flawlessly. The only issue that we had was that the supplied external battery did not work. Luckily we were travelling with our own external battery and used it to charge the unit instead. (The battery in the unit typically lasted about 10 hours with heavy usage.)
DAVID O.
Toronto, Ontario
27 November 2018