Japan WifiBuddy Pocket Wifi Reviews

Read what our customers have to say about our service!

Country
WifiBuddy
Sim Cards

Diamond WifiBuddy

Great service!
Great service!
DAVID S.
Steffisburg, Bern
30 July 2019
Diamond WifiBuddy

Excellent
Excellent
STACY K.
New York, New York
29 July 2019
Diamond WifiBuddy

Awesome service. Would recommend to
Awesome service. Would recommend to anyone!!
CHRISTIAN Y.
Brisbane, Queensland
28 July 2019
Diamond WifiBuddy

Highly recommended for groups
Worked great for a family of six, had a very long battery life with an equally long lasting portable battery that it comes with. Receiving and mailing back the WifiBuddy was straightforward. Overall, it made our first trip to japan a lot easier and I highly recommend this to others.
MICHELLE G.
Chatsworth, California
28 July 2019
Diamond WifiBuddy

Japan WifiBuddy: An absolute must!
We recently returned from a 2-week holiday in Japan, and our Japan Wifi Buddy was a key element of the success of our holiday. It was delivered (as requested) to our first hotel, and we carried it with us all the time, and returned it at the end in the reply-paid envelope supplied. Great customer service and great wifi reception regardless of our location meant that we were connect to the Internet at all times, which was exactly what we were after. Many thanks! We recommend your service unreservedly and will use you again when we return to Japan.
HEATHER L.
Brisbane, Queensland
28 July 2019
Diamond WifiBuddy

The best money we spent while in Japan
So handy! The pocket wifi lasted for 10+ hours and was super easy to just pop into our bag and use all day. It was amazing to not have to worry about going over data limits. I would definitely recommend!
ISOBEL B.
Caringbah, New South Wales
27 July 2019
Diamond WifiBuddy

A great travel companion!
Being able to access maps and reviews and helpful tips online while traveling in Japan was the absolute best. I would not visit Japan again without this service!
DANNY P.
San Diego, California
26 July 2019
Diamond WifiBuddy

Easy and worked well
Had a great experience with Japan WiFi Buddy. The ordering was simple, pickup at the post office in the airport went smoothly, and the data service was rock solid and worked everywhere we went.
M. P.
Vienna, Wien
25 July 2019
Diamond WifiBuddy

2 and a half weeks without cell signal and no problems
I used the diamond wifi buddy for 2.5 weeks in Tokyo, Kyoto, Nara, Himeji, Hiroshima, and Osaka with no real issues. The battery will die over a long day but that is what the backup is for. I was very happy with this service and it was significantly cheaper than paying for international roaming. I would use this device again.
NICHOLAS S.
Bloomington, Indiana
25 July 2019
Diamond WifiBuddy

Easy to use. Fast. No need to pick it up from airport.
We used the pocket wi-fi everywhere in Japan. Even though some places gave us free wi-fi connections, the speed was not good. We tried free wi-fi at some coffee shops, train stations and shopping centres, the speed were slow and there were drop-out. Since we used Google Map a lot, it's very important to have connection at all time. I did not use the power bank which is part of the package. After I finished, I just posted the whole package back to the company. I will use it again next time I visit Japan. May be during the 2020 Olympic !
KWOK W.
Suffolk Park, New South Wales
24 July 2019
Diamond WifiBuddy

Amazing
Great product. The rental wifi was nice and small, not heavy at all. We got the diamond pack for 2 weeks time. The package came with the pocket wifi, a portable charger and cord. I kept the WiFi on basically 24/7 and plugged it into the portable charger whenever it got low (I just couldn't go without WiFi lol )and it worked wonderfully! My boyfriend and I were the ones that mainly used it, and my family would occasionally tap into it. We barely made a dent in the GB usage even though we were constantly using it. If you're looking for a good pocket wifi that won't fail and has a lot of available data, definitely go with this one.
KAISSEI T.
Las Vegas, Nevada
24 July 2019
Diamond WifiBuddy

Wifi Buddy
Renting the Wifi Buddy for our two weeks in Japan was a great success. Having access to Wifi at all times was invaluable, especially when needing maps. The Wifi Buddy was easy to arrange, pick up and drop off.
IAIN C.
Melbourne, Victoria
24 July 2019
Diamond WifiBuddy

Most affordable option for internet in Japan
really helpful service, no problems
ZECHARIAH W.
Santa Clarita, California
22 July 2019
Diamond WifiBuddy

Fantastic product for a great
Fantastic product for a great price!
JOSHUA L.
Detroit, Michigan
22 July 2019
Diamond WifiBuddy

Excellent!
I had absolutely zero problems with my Japan WiFi Buddy. It worked perfectly everywhere I went. Thank you so much!
ANGELA B.
Longmont, Colorado
22 July 2019
Diamond WifiBuddy

Consistent and Reliable
We stayed in Osaka and Tokyo, some of the most common tourist destinations, and the service was mostly consistent. The backup power sustained well for our 12 hour days. For 2.5 weeks, we didn't reach out limit, but were very conscious of our usage. Would recommend this for three+ users.
EDGAR H.
Ventura, California
20 July 2019
Diamond WifiBuddy

Best thing to do
Getting the wifibuddy absolutely made the trip that much easier and better. Having the steady network definitely helped keep us on track for the busy days we had. I would recommend getting this for anyone traveling.
NICHOLAS B.
San Francisco, California
16 July 2019
Diamond WifiBuddy

Perfect!
We ordered the wifi buddy before we left the US for Japan, and we had it waiting for us at the hotel when we checked in. It was compact and contained everything needed for charging... Was super easy. It was a lifesaver! Navigating the train system is so much easier w/ Google, and the wifi buddy kept us connected no matter where we were. When the trip was over we popped it into the pre-addressed, postage paid envelope they provided us and brought it to the hotel lobby desk and they mailed it back for us. This one is a no-brainer... It's a must have on a trip to Japan.
MARC H.
Boca Raton, Florida
16 July 2019
Diamond WifiBuddy

Great service, wish the battery
Great service, wish the battery lasted a little longer but that’s not the problem of the company. Pickup and return was super easy - would highly recommend to anyone traveling to japan.
MICHAEL D.
Chicago, Illinois
16 July 2019
Diamond WifiBuddy

Was fantastic!
We rented the WifiBuddy for two weeks in Japan. It was a workhorse that worked efficiently and could be counted on. We never had data throttling and the battery was fantastic. It included a backup battery charger, but we had our own. We uploaded lots of pictures and videos, and did a lot of surfing/use with two phones. I would highly recommend it!
Larry D.
Hamburg, New York
14 July 2019
Diamond WifiBuddy

Good
Diamond device worked well and it was easy to return via mail. We had a minor problem finding the pick up location at Narita Airport, but the device was ready for pickup once we found the right service counter. Thank you!
LINDA A.
Anaheim, California
14 July 2019
Diamond WifiBuddy

Worked perfectly our entire trip
Worked perfectly our entire trip from Tokyo to Saitama, Hakone, Kyoto and Osaka!
JOSEPH G.
Richmond, Virginia
14 July 2019
Diamond WifiBuddy

Had no problems
Worked really well. Can totally recommend it.
DARA N.
Thun, Bern
13 July 2019
Diamond WifiBuddy

WiFi Buddy Experience
We had an amazing time during our visit to Japan and it was made even better with our WiFi Buddy. Ordering it was simple, and when we picked it up at the airport it was fully charged and ready to go! The only issue that made it a little difficult was the numerous emails that I received on where to go to pick it up. I had to go to several floors (after figuring out where the pick up location was at) but once there, it was all packaged and ready for use. Dropping it off was even easier as WiFi Buddy provided a self-addressed stamped return envelope and all I had to do was drop it off at any mailbox within the airport. Communication and support was easily accessible and they answered all my questions in a timely manner. I would definitely use their service again.
ARNOLD A.
Las Vegas, Nevada
13 July 2019
Diamond WifiBuddy

WiFi Buddy is great.
I used the Wifi Buddy on my recent trip to Japan. The service and device worked great throughout the trip. When using a lot of data consistently, the device would get hot and cause problems if inside a bag. Placing the device in an outside pocket totally fixes this. Great and easy service. Thanks.
CHRISTOPH H.
Miami, Florida
11 July 2019
Diamond WifiBuddy

Fantastic
Best, most cost-efficient way to get internet access for multiple phones throughout Japan. We spent a month and had zero issues. Picked up in Haneda airport, everything was where they said it would be. Worked well in Tokyo, Kyoto, Hiroshima, and Okinawa. Faster than any of the airBnb-provided wireless hotspots. The extra battery pack was a nice touch. Would absolutely use again.
DANIEL S.
Madison, Wisconsin
11 July 2019
Diamond WifiBuddy

Full points!
Everything was smooth despite the postal restrictions of the G20 meeting in Osaka. You can easily rely on the service, delivery and the WiFi itself. There are more free WiFis around, but nothing beats your own when travelling!
SEIJA V.
Helsinki, Southern Finland
10 July 2019
Diamond WifiBuddy

Dependable, easy service with some small areas of growth
This was an easy service. I ordered the WiFi device online, and it was waiting for me by the time I checked into my hotel. Connecting to the device was very straight forward. I just wish the device came with a charging pack, as one full charge was not enough for a full day of walking around.
JUSTIN M.
Santa Monica, California
10 July 2019
Diamond WifiBuddy

Good
Good
GURPREET G.
Brampton, Ontario
10 July 2019
Diamond WifiBuddy

Must have if you're visiting
Must have if you're visiting Japan!
MAYANN C.
Chesterfield, Missouri
10 July 2019