Japan WifiBuddy Pocket Wifi Reviews

Read what our customers have to say about our service!

Country
WifiBuddy

Diamond WifiBuddy

Easy & Super Helpful
Getting and returning the unit during my trip was super simple. The wifi unit itself worked great, came with clear instructions, and a handy backup battery. Highly recommended for international visitors!
AUSTIN H.
Florence, Massachusetts
22 January 2019
Diamond WifiBuddy

Diamond WifiBuddy
Does get slow when in a congested area, but otherwise excellent service.
EDWARD L.
Brooklyn, New York
22 January 2019
Diamond WifiBuddy

Japan WiFi buddy
Great service, great peace of mind. Very worth the money and would use the service again.
SAMUEL I.
New York, New York
19 January 2019
Diamond WifiBuddy

Great device- Diamond WifiBuddy
We ordered this device during a sale. The portable wifi worked well for our travels. There was three of us and none of us had any problems connecting or using the wifi. We traveled to Tokyo-Osaka-Kyoto-Nara-Kobe and never lost connection. The wifi did get warm but we made sure to leave it out for a bit to avoid overheating it. All-in-all it was a great experience to rent, use, and return the device. Will definitely choose Japan WifiBuddy again.
CHRISTIAN M.
Dallas, Texas
19 January 2019
Diamond WifiBuddy

Speed was fast even in
Speed was fast even in secluded areas. Return process was smooth. Would use the next time Im in Japan.
QUANG V.
Santa Monica, California
17 January 2019
Diamond WifiBuddy

Simple, convenient, good value
Super simple from start to finish and great value. Coverage was never an issue, even in the non-touristy spots.
PETER K.
Wyong, New South Wales
17 January 2019
Diamond WifiBuddy

Japan Wi Fi Buddy
Amazing idea - great coverage and easy to use - highly recommend
STEPHEN W.
The Heart, Victoria
16 January 2019
Diamond WifiBuddy

Amazing Connection throughout Japan
Only my second time traveling to Japan. First time using a Wifi Buddy. Surprised how strong the connection was even through the subway. Will definitely get it again next time. Highly recommended.
CALVIN C.
Monterey Park, California
15 January 2019
Diamond WifiBuddy

Diamond wifi
The service had been great, arrived at the hotel and the WiFi is there. More than enough for us to use.
EDITHA T.
Pendle Hills, New South Wales
15 January 2019
Diamond WifiBuddy

Would order again!
I've ordered this product while being in Japan and it was so useful! I would order it again but now to pick it up directly from the airport!
Juan D.
Nishinomiya, Hyōgo
12 January 2019
Diamond WifiBuddy

Everything worked as expected!
Wifibuddy worked whole time without problems!
SAMI N.
Helsinki, Uusimaa
11 January 2019
Diamond WifiBuddy

easy to pick up/ drop
easy to pick up/ drop off and worked great!
DAVID L.
Everett, Washington
09 January 2019
Diamond WifiBuddy

AMAZING
COULDNT BE BETTER SERVICE. THANK YOU FOR HELPING ME AND MY GIRLFRIEND TRAVEL AROUND JAPAN! YOU MADE IT POSSIBLE!
CHRISTOPHER D.
Burbank, California
09 January 2019
Diamond WifiBuddy

Super product. Easy to use. Sugoiiiii!
We loved our Wi-Fi buddy. We ordered the diamond pack about 2 months before going to Japan. It was so easy to get. I picked it up at the airport post office and it came everywhere with us. Our pocket Wi-Fi made travelling a breeze. We knew which trains to take, where to change and how much it cost. Pocket Wi-Fi is a must when you visit Japan and Japan Wi-Fi Buddy was perfect. Will be getting again next time too.
PAUL F.
Saint Lucia, Queensland
05 January 2019
Diamond WifiBuddy

Brilliant!
We couldn’t have done without the WiFi buddy. It was so good to have as we could use maps to find where we were going. Definitely recommend to anyone going to japan as there is very little English
DEBORAH B.
Bentley, Western Australia
05 January 2019
Diamond WifiBuddy

Excellent!
The best way to be connected in Japan. We went all over and never lost connection. We also used international roaming from our cellphone provider and had difficulties with that, but the WifiBuddy was always connected.
JOHN M.
Los Angeles, California
05 January 2019
Diamond WifiBuddy

Good system
It works!
CLINTON P.
Los Alamos, New Mexico
04 January 2019
Diamond WifiBuddy

Perfect service
The WiFi buddy worked perfectly and customer service answered an account question on a Sunday! Top marks for WiFi buddy 10/10 will definitely recommend and use again!
TJ C.
Chesterton, Indiana
03 January 2019
Diamond WifiBuddy

Wonderful service!
I rented a wifi device while vacationing in Tokyo and had it delivered to my hotel. The hotel gave it to me when I checked in. The package came with the wifi box, a small power box for recharging the wifi box, and two wires. It also came with a return envelope which I simple put everything back in and had the hotel ship it back to WifiBuddy. The price is reasonable. Would highly recommend.
SHIRLEY C.
03 January 2019
Diamond WifiBuddy

Great!!
Great!!
JUN H.
Gunnedah, New South Wales
03 January 2019
Diamond WifiBuddy

WifiBuddy was great
We picked up our WifiBuddy at the Narita post office and used it for 9 days with great success. Having it along enabled us to get directions and allowed communications between us when some were at the hotel while others were out. Well worth the cost of around US$ 75 for our trip. It would have been quite a challenge without it.
WILLIAM K.
Murfreesboro, Tennessee
03 January 2019
Diamond WifiBuddy

The easiest and best decision I made!
It was so easy to rent a portable wi-fi unit from Diamond Wi-FiBudddy!!! It was delivered on time to my hotel, in working condition, with all the appropriate cables and a portable battery for recharging on the go. Easy to connect to my phone and I had no connection problems. I would highly recommend this company!
SARAH B.
Milwaukee, Wisconsin
03 January 2019
Diamond WifiBuddy

Exactly what we wanted
Couldn't be happier with the service. Package was ready for pickup at the airport's post office booth when we got there. Got us connected for the entirety of our trip. The spare battery came in handy too being out long hours most days. And returning everything was a simple task of putting the equipment into the included return envelope and dropping it off at the post office before our flight. Thank you so much!
KEITH W.
Sydney, New South Wales
03 January 2019
Diamond WifiBuddy

Excellent whilst travelling
We rented the Diamond Wifi Buddy - it had excellent signal whilst traveling throughout Japan. Customer service was brilliant and very helpful. Would highly recommend.
CLARE C.
Bracknell, England
01 January 2019
Diamond WifiBuddy

Amazing service-will use again!
Using Japan Wifi buddy was the best decision I made on our trip to Japan! Pick up from Haneda Airport was super easy as was posting back the equipment at the end of our trip. The Wifi device lasted all day with the included battery pack. Wifi service was impeccable and only dropped out once or twice in our three weeks in Japan. Would definitely recommend to everyone!
YVONNE T.
Wollongbar, New South Wales
30 December 2018
Diamond WifiBuddy

5 star
Worked perfect during our 10 day Tokyo trip. *****
FRIDA R.
Skaerholmen, Stockholm
29 December 2018
Diamond WifiBuddy

Last minute rental
Help desk was extremely helpful. I forgot to collect Changi wifi before immigration. There was no manpower from Changi wifi to bring the router for me. Customer service was poor, can’t speak well and not helpful at all. I managed to searched for japan wifi buddy. Really great service and wifi was delivered to their local post office in time. I was able to collect upon arrival. Router was great, good speed and return if the router was so easilybdinr. Thank you!
Irene K.
Forest City, Illinois
28 December 2018
Diamond WifiBuddy

Japan Buddy WIFI
Its was really use fully and handy and easy to use.
LUKE F.
Connells Point, New South Wales
26 December 2018
Diamond WifiBuddy

Highly Recommend
Everything worked perfectly. The package was waiting for us at our hotel when we arrived in Osaka. The Diamond unit was great. Speed was way faster than home even with 5 of us connected and we found coverage was excellent everywhere we travelled. Return process was simple and easy by popping the prepaid and pre-addressed envelope in the post at the airport as we flew home.
JAMES J.
Brisbane, Queensland
25 December 2018
Diamond WifiBuddy

As the rental period went
As the rental period went on, the device occasionally shut off on its own. Overall, it was a good experience.
Mason M.
Austin, Texas
25 December 2018