Japan WifiBuddy Pocket Wifi Reviews

Read what our customers have to say about our service!

Country
WifiBuddy
Sim Cards

Diamond WifiBuddy

The wifi buddy worked as
The wifi buddy worked as expected throughout Japan. Will continue to use this device. If we go back to Japan
CHRISTOPHER O.
Sydney, New South Wales
25 October 2019
Platinum WifiBuddy

Very easy process, found out
Very easy process, found out very reliable.
MELISSA S.
Perth, Western Australia
23 October 2019
Diamond WifiBuddy

Worked Perfectly
It was waiting at my hotel when I arrived in Tokyo. Travelling all around Japan for two weeks, it didn't miss a beat. Easy to use and fast speeds, meant that I never had an issue with it. Travelling made easy!
AARON G.
Sydney, New South Wales
23 October 2019
Diamond WifiBuddy

A must for foreigners travelling in Japan
Excellent and zero service issues. Whether it was in the Tokyo metro or speeding thru tunnel on the Shinkansen - service was perfect and high speed. I had it for 10 days, but needed an extension due to typhoon Hagibis - no problem. High quality customer service. From ease of pick up at NRT airport to return via pre-stamped envelope from WiFi Buddy’s team.
PREETHAM N.
New York City, New York
22 October 2019
Diamond WifiBuddy

I was very happy with
I was very happy with the service
DENIS N.
Cork, Munster
21 October 2019
Diamond WifiBuddy

Super easy to deal with.
Super easy to deal with.
DAVID T.
San Mateo, California
21 October 2019
Platinum WifiBuddy

Would use again
Prompt, helpful customer service. Flexible with length of rental even when dealing with typhoon. Easy to pick up at airport and mail back. Happy with battery life, didn’t need the backup battery provided. Happy with quality and speed of connection.
BENJAMIN V.
Walnut Creek, California
20 October 2019
Diamond WifiBuddy

Worked great and really appreciated
Worked great and really appreciated that a charger was provided. Since we were out and about all day, I needed the charger. The process was made so easy. I picked up the package at the airport coming in to Japan and dropped it off at the airport post office when we left the country. So convenient! When the typhoon caused our stay to be extended, I sent an email and was able to use the WiFi for another few days...life saver! Thank you. Highly recommend!!
LINDA B.
Merritt Island, Florida
19 October 2019
Diamond WifiBuddy

Having Wi-fi really helped elevate our trip.
Having Wi-fi 24/7 really helped elevate our enjoyment of our trip.
SUSAN G.
Ukiah, California
19 October 2019
Diamond WifiBuddy

Easy Process and Great Service
We originally rented the WifiBuddy for about 16 days, and it was easy to pick up at the airport and get running. We depended on it for all sorts of things, and battery life wasn't an issue as long as we charged it and the power bank each night. Our flight got cancelled due to Typhoon Hagibis and customer service was quick to respond about extending our rental for a few days, which was no issue. We'll definitely be back to Japan and will use this service again.
BETSY C.
Portland, Oregon
18 October 2019
Platinum WifiBuddy

Good. Will use again
Good. Will use again
WING H.
Brisbane, Queensland
18 October 2019
Diamond WifiBuddy

Only wifi we used
Worked well, airport post office is really convenient
LUCAS S.
Madrid, Madrid
18 October 2019
Diamond WifiBuddy

Very easy to use and
Very easy to use and very fast connection. Really made our trip to Japan possible and highly recommend using this service!
KYLE H.
Vancouver, British Columbia
18 October 2019
Diamond WifiBuddy

A must for travelling Japan!
So handy. It comes with a plug socket so no need to bring your own.
JIMMY N.
Sydney, New South Wales
18 October 2019
Diamond WifiBuddy

Excellent service! Highly recommended!
Excellent service! Highly recommended!
MARK M.
Kahului, Hawaii
18 October 2019
Diamond WifiBuddy

Would Highly Recommend
Very good communication and confirmation system! Managed to extend the rental of our pocket wifi due to the super typhoon without any issues. The team at JapanWifiBuddy were very helpful and formal throughout the rental process. Would highly recommend!
MARK D.
Sydney, New South Wales
18 October 2019
Diamond WifiBuddy

Flawless
Renting from here made the trip so much easier. The pocket WiFi had service in all the cities and towns we visited. It was very easy to use and worked flawlessly during our 2 week stay. Highly recommended!
EDGARDO V.
New York City, New York
18 October 2019
Diamond WifiBuddy

Amazing product!
This pocket wifi completely transformed our trip. It was sent to our first hotel so we were able to have it from the moment we arrived in Tokyo. We had no connection issues at all and were able to easily make our way around the city using google maps and various travel apps, as we always had internet on hand. Our trip wouldn’t have been the same without it.
KIA K.
Sydney, New South Wales
17 October 2019
Diamond WifiBuddy

Easy to use simple return
Easy to use simple return
RICHARD W.
Seattle, Washington
15 October 2019
Diamond WifiBuddy

Fabulous
We found the wifi buddy amazing. So glad we had it. We would recommend to all. Thank you.
RACHEL D.
Dublin, Leinster
09 October 2019
Diamond WifiBuddy

Great WiFi!
Very easy to use and very convenient when travelling around Japan.
VERA M.
Melbourne, Victoria
08 October 2019
Diamond WifiBuddy

Made my trip perfect!
I will be renting again on every subsequent trip! Everything was easy and seamless, and my WiFi was fast from Tokyo to Hakata Island,!
RAE P.
Seattle, Washington
08 October 2019
Diamond WifiBuddy

Good connection, fussy device
Internet speed was great — but the hot spot liked to turn off periodically, and wouldn't hold a charge. We had to keep it connected to the extra battery almost constantly.
KIERSTEN M.
Seattle, Washington
08 October 2019
Diamond WifiBuddy

Never let us down
This really is a great service. Clear, simple instructions, great speed and signal. The only time we couldn't get a signal was in the very most remote parts of Hokkaido. I'll definitely get a WiFi Buddy next time I'm in Japan.
RICHARD Y.
Brighton, England
04 October 2019
Diamond WifiBuddy

High Speed Internet Access in Tokyo
My WiFi Buddy worked as advertised. I had good reception at LTE speed for most of my trip. Only draw back was the battery life on my unit, I had to constantly recharge the unit.
Steven Y.
Honolulu, Hawaii
04 October 2019
Diamond WifiBuddy

Excellent
Process was easy and the data connection was great.
HUNTER O.
Brisbane, Queensland
04 October 2019

A must have for Japan
A must have for Japan travel
MITUL B.
Mableton, Georgia
03 October 2019

Perfect
Service great easy
ZACHARY M.
Montréal, Quebec
03 October 2019

wonderful!
made my trip to Japan so much easier!
MICHAEL P.
Toronto, Ontario
03 October 2019

works perfectly!
works perfectly!
JAMES W.
Tokyo, Tokyo
01 October 2019