Japan WifiBuddy Pocket Wifi Reviews

Read what our customers have to say about our service!

Country
WifiBuddy
Sim Cards

Platinum WifiBuddy

Works great!
This was my second time renting the Platinum - it worked just as great as the first! We only had one connection problem, and that was easily fixed by a quick reboot. There were two people using it this time, and there was enough data for both of us to be using Google Maps, Yelp, keep family/friends updated by posting a few photos each night, etc. By the end of our 1-week trip, we had only used 8 or 9 gbs, so the 10gb/3days is plenty for most people!
AYLA B.
04 April 2018
Diamond WifiBuddy

Great experience!
I was scrambling around last minute trying to find portable WiFi before my trip when I found Japan WiFi Buddy. Super affordable for the week I was spending during my trip! I got the diamond package, which gave me so much space (even with my friends hooked up to the hotspot!) It was super easy to use and did not take up any room in my bag, and I even carried it in my jacket pocket sometimes while exploring my hostel's neighborhood. I'd definitely use this again during my next trip to Japan!
JADE I.
Compton, California
03 April 2018
Diamond WifiBuddy

Great Service!!!
We reserved the Diamond package for 12 days, and all I can say is that it was perfect for us: we had service everywhere (Osaka, Kyoto & Tokyo, and in between these cities during the trip on the Shinkansen) with no interruptions at all. We even used it at the hotel's rooms, since the connections and the speeds were better than the ones offered by the hotels. Just keep it fully charged (we charged it every night), and take the battery pack with you (including the necessary cable); if you are a heavy user as we were, you might need it late in the afternoon. I would not hesitate to recommend it to everyone!!!... 5 STARS!!!
ARIEL N.
Torrance, California
03 April 2018
Diamond WifiBuddy

Loved it!
Loved it!
MOLLY P.
Tokyo, Tokyo
03 April 2018
Diamond WifiBuddy

Quite Happy
We were quite happy with our Japan WifiBuddy rental. Coverage was excellent, even in some remote areas where we stayed. The only downfall was the unit we received had a minor charging issue where it made it difficult to fully charge the device. Luckily the backup battery booster pack was able to save the day when needed.
KEVIN S.
Toronto, Ontario
03 April 2018
Diamond WifiBuddy

The whole process from start
The whole process from start to finish! The pocket WiFi worked perfectly and was so useful!
Andrea B.
03 April 2018
Platinum WifiBuddy

A good experisnce
I found the device always performed up to expectations.
PAUL L.
Sapporo, Hokkaido
02 April 2018
Diamond WifiBuddy

Very handy to have!
Very handy to have!
SPENCER B.
San Francisco, California
02 April 2018
Diamond WifiBuddy

Great service.
Pick up was easy. We went to Tokyo, Osaka and Kyoto, no issues with coverage. Also great customer service and we would definitely rent it again on my next trip to Japan.
ANG X.
Singapore, Central Singapore Community Development Council
01 April 2018
Platinum WifiBuddy

Wonderful experience
Came by Japan Wi-Fi buddy by chance and it was much cheaper than all of the options I had looked at. This scared me as the lowest price usually means worst service and quality. I was wrong to think this about Japan Wi-Fi buddy. It was waiting at my hostel when I arrived and everything worked perfectly. I got about 98% coverage with the 2% being lost coverage on train rides in the middle of nowhere and really only for a few Mins. It was kinda sad returning it at the airport post-office as I had become so close with my little wifi buddy after the two weeks lol
MATTHEW D.
Lloydminster, Saskatchewan
01 April 2018
Diamond WifiBuddy

Perfect wifi solution, absolutely essential in Japan
No issues whatsoever. Easy pickup at Narita T2, just as good dropoff in letterbox at T2. Great wifi no issues with speed. Consider it a must have for travelling in Japan
GRANT S.
Fitzroy, Victoria
31 March 2018
Diamond WifiBuddy

Great WiFi... worked everywhere including
Great WiFi... worked everywhere including in the subway deep under ground. Super easy process to pick up and drop off
CELINA A.
Alhambra, California
31 March 2018
Diamond WifiBuddy

Incredible Service
I absolutely loved my experience with Japan WifiBuddy. I picked it up at the airport as soon as I arrived and was easily online and posting Instagram stories before I was even on the Narita express. I spent ten days in country and the WiFi buddy was flawless. Significantly better service and download speeds than I get in the US with my normal carrier. Highest of recommendations. Will definitely be using again on my next trip to Japan.
BENJAMIN W.
American Fork, Utah
31 March 2018
Diamond WifiBuddy

So useful!
WifiBuddy made my trip to Japan way lot easier. Being able to access the Internet at any time was extremely useful. I also loved the fact that you can pick it up and drop off at the airport, so you are connected from the moment you arrive to Japan until you leave the country. I strongly recommend it! Battery runs off quickly, though. They give you an extra charger, but I'd take another one.
NATALIA B.
Rafael Castillo, Buenos Aires
30 March 2018
Diamond WifiBuddy

Very good
I received it at the post office. Everything was excellent.
PIOTR W.
29 March 2018
Platinum WifiBuddy

Will use again when we visit Japan!
Had a great experience with JapanWifiBuddy, from customer service to actual functionality of the pocket wifi device. The device was waiting for us at our hotel when we arrived in Tokyo. We were grateful for the extra battery pack that was included. Battery life generally wasn't an issue except if you're going to be spending lots of time in underground stations. The extra battery pack kept the pocket device kicking with no problem. We will definitely use JapanWifiBuddy again when we visit Japan next time.
LISA H.
Worcester, Massachusetts
29 March 2018
Diamond WifiBuddy

Very fast and reliable
Very fast and reliable
BRETT L.
Orem, Utah
29 March 2018
Silver WifiBuddy

Worked exactly as described
Easy to use, arrived at our hotel on time and gave us wifi for the entire trip at a reasonable price. Would definitely use again next time :)
ZIHAN Z.
Auckland, Auckland
28 March 2018
Silver WifiBuddy

Excellent Service
This was the best idea we had for the holiday. Always had good wifi wherever we were and made it easier especially for maps. Would recommend people to check it out - it will be the best decision for your holiday!
ELIZA C.
Wynnum, Queensland
25 March 2018
Diamond WifiBuddy

Worth every penny. The battery
Worth every penny. The battery charger comes in handy because the WiFi unit could only make it through about 3/4 of the day. Will definitely use their services again.
AMANDA O.
Washington, District of Columbia
25 March 2018
Platinum WifiBuddy

Trip to Japan
My dad use the mobile Wi-Fi when visitng family. It was easy to set up and he was able to use it every where he went. He said this is the best thing since slice bread. We will be using this product every time we come and visit.
WESLEY M.
24 March 2018
Silver WifiBuddy

Very Good
The pocket wifi battery was good for the whole day on one fully charge. Excellent
ROBERT M.
Bangkok, Bangkok
24 March 2018
Diamond WifiBuddy

Second Time, Same Service
We used JWB last year on our trip and same impeccable timing with our package being delivered. The only minor flaw which isnt JWB’s control is the mailbox drop off doors in Japan are skinny and we had difficulty pushing the return package through the door 😂
Krystine N.
Makawao, Hawaii
24 March 2018
Silver WifiBuddy

Highly recommended
Great service good price -- Thanks!
DIMITRE S.
San Diego, California
24 March 2018
Diamond WifiBuddy

Worked very well, and the
Worked very well, and the customer service was great when I had questions.
RYAN C.
Honolulu, Hawaii
24 March 2018
Diamond WifiBuddy

Worked very well and the
Worked very well and the power bank was very helpful to have.
MAYUMI M.
Calgary, Alberta
24 March 2018
Diamond WifiBuddy

Great way to stay connected in Japan
The wifi Hotspot was easy to pick up at Narita Airport, and provided great reception throughout Japan and Kyoto. I often had decent signal when both of the friends I was traveling with had no signal on their US cell phones with foreign travel plans. The wifi Hotspot was easy to drop off at the airport post office on my way back home at the end of the trip. The only downsides to this arrangement was keeping an extra device charged, and carrying around an extra box for the trip. I would estimate that I needed to charge the box in the early evening after a full day out if I was going out again that night, but it wasn't a big issue since I had a portable charger that was provided with the wifi hotspot.
WESTON D.
New Orleans, Louisiana
23 March 2018
Silver WifiBuddy

Great service
Loved having the WiFi buddy. I would have been lost without it
VALERIE H.
Washington, District of Columbia
23 March 2018
Silver WifiBuddy

8 weeks in Kyoto
The service from this company was outstanding, responsive, compassionate and friendly. Highly recommend.
GIANCARLO B.
Charlottetown, Prince Edward Island
21 March 2018
Diamond WifiBuddy

Best internet wifi in pocket :)
We were very satisfied with your Japan Wifi Buddy, next time when we come, we will definitely use your service again. Thank you :)!
MONIKA S.
Prague, Hlavni mesto Praha
21 March 2018